This Holiday Season, Be Someone’s Angel – And Appreciate Those Who Watch Over You, Too
If I’m not careful, this holiday season comes and goes in the blink of an eye. We’re sitting around the table for Thanksgiving, and then, before you know it, we’re […]
On The Word “Love” And The Phenomenon Of Semantic Satiation
This month, I wanted to start this newsletter with a poem by the American poet David Romtvedt, titled “Sunday Morning Early.” My daughter and I paddle red kayaks across […]
358 Robert Sutton: How to Spot Bad Friction and Create Good Friction in Your Workplace
Click HERE to receive SHRM number. When’s the last time a customer service phone menu left you… genuinely angry? We build these systems to make things easier, layer systems on top of […]
311. Mauro Porcini: Love ≠ Profit
Mauro Porcini was the first Chief Design Officer at both 3M and PepsiCo. He’s also author of the book, The Human Side of Innovation: The Power of People in Love with […]